Personal Information that You Provide to Us
Personal information is information that can be used to identify, locate, or contact an individual, and includes other information that may be associated with personal information. When you interact with our site, we may collect the following personal information directly from you:
a. Account or Registration Information where needed to use our site, and may include your name, address, email address, telephone number, age, user account name, and password;
b. Contact Information, which generally includes your name, addresses, email addresses, and/or telephone numbers;
c. Personal Profile or Service Information, which may include areas of interest, information from social media interactions (such as Facebook, or others),
d. Geographic Location Information, but only if your device transmits location data and/or your IP address and you have activated a location- enabled site or service;
e. Access to Your Data, but only if you use certain services;
f. Your Submissions, which generally includes information you voluntarily provide;
In each of the above instances, you will know what personal information we collect through our site because you voluntarily and directly provide it to us.
Other Information We Automatically Collect through Cookies
and Other Technologies
We or our third-party service providers may collect and store certain technical information when you use our site. For example, our servers receive and automatically collect information about your computer and browser, including, for instance, your IP address, browser type, domain name from which you accessed the site or service, device size and other software or hardware information. If you access our site from a mobile or other device, we may collect a unique device identifier assigned to that device (UDID), type of device, general GPS location, or other transactional information for that device in order to serve content to it and to improve your experience in using the site.
In addition, we or our third-party service providers may collect information about how you use of our site, including but not limited to, the date and time you visit the site, the areas or pages of the site that you visit, the amount of time you spend viewing the site, the number of times you return to the site, visits to sites outside our network, preferred language, and other click-stream data.
We may use information collected from you through cookies and other tracking technologies in one or more of the following ways:
g. to remember you when you return to our site;
h. to understand and analyze trends, to monitor usage, and learn about user behavior;
i. to gather demographic information about our user base as a whole; and
j. to conduct research and measurement in order to improve our site, content, and services and to make our site more useful for users.
Our Legal Bases for Processing
We will only collect and process personal information, including sharing it with third parties, where we have a legal basis for such collection and processing. We rely on a number of legal bases, including:
k. our legitimate interests in providing and improving our site and services;
l. our legitimate interests in keeping our site and services safe and secure;
m. our third party service providers’ legitimate interests;
n. your consent to the processing of your personal information, which you can revoke at any time;
o. where the processing of personal information is necessary for the performance of a contract to which you are a party to;
p. where the processing of your personal information is required to protect your vital interests or those of another person, such as other users of our site;
q. where the processing of personal information is necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena, or court order.
How We Use Personal Information
We may use the personal information that You provide to Us in one or more of the following ways:
r. to carry out our obligations arising from your subscription to our services, or any other contract entered into between you and us;
s. to send you important notices, such as communications about changes to our site's terms, conditions, or policies;
t. to contact you via email or telephone in a manner required by law;
v. for internal purposes such as auditing, data analysis, and research to improve our services, and communications;
Sharing Personal and Non-Personal Information
We may share your personal information with third parties in the following circumstances:
w. when we engage third parties to perform services on our behalf, such services include maintenance, hosting, data storage, security, analytics and data analysis;
x. when you communicate with us by email, submit an online form through our site, request an information, or otherwise submit a request through our site, the personal information you provide may be shared with third parties to process or respond to your request;
Storing Personal Information
We retain your personal information only as needed to provide you access to our services, and to fulfill our mutual contractual obligations, in case that there are any.
Linked Websites and Services
We may also provide social media features on our site and services that enable you to share personal information with your social network(s) and to interact with our site. Depending on the features, your use of these features may result in the collection or sharing of personal information about you. We encourage you to review the privacy policies and settings on the social media site(s) with which you interact.
Children's and Minor's Privacy
We do not knowingly collect personal information from persons under the age of 13 or utilize plug-ins or ad networks that collect personal information through child-directed third-party websites or online services. If we learn that we have collected personal information from a child under 13, we will take steps to promptly delete such information.
Our site generally requires users to be at least 18 years of age if they wish to subscribe to any service.
We are headquartered in Canada. This site is hosted and administrated in Canada, or hosted with cloud service providers who are headquartered in the United States. If you are located outside Canada or the United States, be aware that information you provide to us or that we obtain as a result of your use of this site may be processed in, transferred to, and stored in Canada and/or in the United States and will be subject to Canadian and/or United States law. The privacy and data protection laws of Canada and/or of the United States may be different from the laws of your country of residence.
By using our site or providing us with your information, you consent to the transfer of your information to Canada and/or to the United States for processing and storage.
EU Privacy Rights
FOR RESIDENTS OF THE EUROPEAN UNION ONLY: Under European data protection law, in certain circumstances, you have the right to:
1. request access to your personal information;
2. request correction of your personal information;
3. request erasure of your personal information;
4. object to processing of your personal information;
5. request restriction of processing your personal information;
6. request transfer of your personal information; and
7. withdraw your consent.
In addition, you have the right to ask us not to process your personal information for marketing purposes.
Last revised: 29 May 2022